Frequently asked questions

What are Clive Street products made from?

Here at Clive Street, we work with the regular and mundane items that companies discard on a daily basis, and transform them into beautiful bags and accessories. Textiles include automotive innertube tyre, mountain bike innertube tyre, seatbelt webbing, billboard skin, automotive vinyl, australian-made cotton duck, wetsuit zippers, and industrial hardware. Given the nature and textiles of our work, at least 80% of each finished product is made from previously discarded, but now salvaged, materials.



What much does shipping cost?

Australian Orders: We offer free shipping within Australia for all orders over $70. Orders below this amount will incur a flat rate cost of $9 postage. International Orders: We love sending Clive Street around the globe! Please contact us with your location so we can provide exact postage costs.



Can I return or exchange my Clive Street product?

We hope you love your Clive Street purchase as much as we have loved making it for you! As we are a small independant brand, we encourage you to purchase wisely as we are unable to offer change-of-mind refunds or returns at this stage. However, if your Clive Street purchase arrives to you either faulty and/or damaged, please let us know within 7 days so we can review the item and work with you to provide a refund, exchange, store credit or repair.



How do I care for my Clive Street product?

Because Clive Street products have had a previous life, they are used to being used! The innertube tyres have already racked up thousands of kms, the billboard skins have experienced all of mother nature's elements, and the seatbelt webbing has already protected many lives. So, to keep your bag nice and shiny, just use regular tyre shine, or soap and water.



What do others think about Clive Street?

"Sarah was so very accomodating and was able to effectively understand what it was I wanted. She made me the most special bag that perfectly fits my laptop and personal items." - Emily, on Etsy. "Love this bag! Saw it two years ago at the finders keepers market and it stuck in by brain. Was a birthday present to myself. Love the bag, love that it is made with recycled materials!" - Erin, on Etsy. "Clive Street has great customer service. They were super helpful when my first bag went missing in transit. They followed up with updated shipping statuses and were just fabulous. I LOVE MY BAG! The straps are the perfect length and the pockets are huge. Wow, just wow!" - Laura, on Etsy. "This is great! I wanted something to carry my Surface Pro plus papers and other bits and pieces. This is perfect. Fits perfectly, super well made, looks great, and bonus, recycled. Thank you!!" - Geil, on Etsy. "I cannot give this bag higher praise. It's a beautifully made piece of art that I love for its practicality, it's sustainability, and it's great aesthetic. Amazing work!" - Anon, on Etsy. "A truly beautiful object which has evidence of its previous life. I love it." - Anon, on Etsy. "Todo perfecto. Está molón! :)" - Yolanda, on Etsy.



Are Clive Street products available for wholesale?

Yes! Clive Street products are available for wholesale to stores and commercial businesses for merchandising. Please contact us at info@clivestreet.com.au for more information, pricing, and quantities.